Online banking or netbanking, is highly secure, because your funds and assets are protected through password authentication and encryption technologies. Even so, you as a customer must take every care to see that your accounts are safeguarded. Do what the technology expects of you. Remember these four points:

  1. Never give your netbanking password or anybody else. Create a secure alpha-numeric password comprising alphabets, numbers and special characters like #, $ etc. Don’t use your own name or other obvious names or numbers connected with you in creating your password. Change your password every few months.
  2. ‘Phishing’ can happen, but you can prevent it by checking that your netbanking website is authentic and not a look-alike site created by a phisher to dupe you. Check each letter to see that the URL is correct(http:/www.onlinessbi.com/for Online SBI) and nothing else.
  3. Watch out for ‘phishing’ e-mails, where a malicious letter targetd at you ask for your account details or passwords.
  4. Ignore such mails and inform the bank about them. Do not reply to them! Your bank will never ask for such details in any e-mail to you.
  5. If anybody visits you saying they’re from the bank, or approaches you via telephone and asks for your account details, never reveal anything. Inform the bank, and request a meeting with your branch manager if they need any information.
  6. Never click on any hyperlink to acess Online. Always type the complete URL at the address on your browser.