Experience: 1 – 4 Years
Location: Gurgaon
Education:
UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Industry Type: Hotels/ Restaurants/Airlines/Travel
Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description

  1. To take care of the e mails, chats, call backs, phone escalation, Phone Monitoring of all Operations departments, TID Monitoring of all Operations Department
  2. Phone Escalations.
  3. Phone Monitoring of all the Teams.
  4. Quality check of the TIDs.

Desired Candidate Profile

  1. Candidate must have GDS knowledge
  2. Experienced on systems like Sabre, Amadeus, Galileo, Apollo etc.
  3. Must have good geographical knowledge (US)
  4. At least 1-2 years of experience in Travel Process
  5. Excellent Communication skills
  6. Willing to work in 24/7 operations
  7. Candidate expereince in US Market will be preffered
  8. Good in Customer handling.
  9. Should be able to meet deadlines set as per Business Rquirement.
  10. Should be target Oriented.

Company Profile
FAREPORTAL’s success, as the most innovative travel technology company, is a result of talented employees who think outside the box. We continue to look for talented individuals who want to excel in their areas of expertise. FAREPORTAL provides an ideal work environment for highly motivated and team-oriented people. Employees enjoy the ability to utilize their skills at a fast-paced technology company focused on the travel industry, headquartered in “Silicon Alley” in the heart of New York City.
We offer an attractive compensation package. We offer excellent opportunities for your creative ideas to blossom within a supportive teamwork environment.
If you are interested being part of a team which is helping reshape the direction of travel technology, we Look forward to hearing from you.

Company Name:  Fareportal India Pvt Ltd